Return Policy
Return & Refund Policy
Because every item is custom made to order just for you, we do not accept returns or exchanges for buyer's remorse, incorrect sizing, or color choices.
Please double-check our size guides and order details before placing your order.
Damaged, Defective, or Misprinted Items:
If your item arrives damaged, defective, or with a printing error, we’ve got you covered! You can request a free reshipment or a full refund. There is no need to mail the item back to us.
Lost Packages:
If your package never arrived, please reach out so we can open a missing package claim and send out a replacement or process a refund.
How to File a Claim (30-Day Window)
• Contact us using our contact form with your order number and a brief description of the issue. A photo of the affected item and damage will need to be sent by email as part of documentation, this will be collected by our team once we receive your form.
• Important: All claims for damaged, defective, or lost items must be submitted within 30 days of the delivery date (or estimated delivery date for lost packages). We cannot honor claims made outside of this 30-day window. Thank you for being a valued customer.